Whittier Gmail – Getting Started

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How do I access my Gmail account?
You may access your Gmail account through My.Whittier. When you log on to My.Whittier, look for the Gmail channel and click on the Gmail link.

What's my Gmail user name?
Your Gmail user name is the same as your My.Whittier user login.

What's my Gmail email address?
Your Gmail address is your user name followed by @poets.whittier.edu

What's my Gmail password?
Your Gmail password is the same as your My.Whittier password.

What if I'm having trouble logging into my Gmail account?
Please review the following troubleshooting tips.

Do I need to log out of Gmail in my browser when I'm done?
Yes. Simply closing the web browser WILL NOT end your session. If you do so, the next user will have full access to your Gmail account. When you are finished using your email, be sure to click the Sign Out link at the top right corner of Gmail before closing the web browser.

Which browsers can U use with Gmail?
Google recommends that you use the most current major release of Chrome, Firefox, Internet Explorer, or Safari in order to access the latest Google features. Fore more information on supported web browsers, visit the Gmail Help website.

I already have a personal Gmail account. Will this cause problems?
No. Your POETS Gmail account allows you to send and receive Gmail using your official@poets.whittier.edu email address.   You can still maintain your individual @gmail.com account.

I want to forward my Gmail messages to another email account. How do I do this?
Please visit the Gmail Help website for more information. 

How can I get Gmail to work with my phone?
Each phone has a slightly different setup, but the following settings should allow you to send and receive email from your mobile device:

Incoming Mail (IMAP) Server

imap.gmail.com
Use SSL: Yes
Port: 993

Outgoing Mail (SMTP) Server

smtp.gmail.com
Use Authentication: Yes
Use STARTTLS: Yes (some clients call this SSL)
Port: 465 or 587

Account Name

jmsith23@poets.whittier.edu  (your POETS email address)

Email Address

jmsith23@poets.whittier.edu  (your POETS email address)

Password

your password

Note: Be sure to select the option to use SMTP authentication. You may need to re-enter your account name and password. Whittier College IT Services Help Desk will not be able to support mobile devices beyond basic setup and configuration.

Will Gmail work with other email programs?
Yes.  Most email programs will be able to send/receive email from Gmail.  The following settings should be used to configure your email program:

Incoming Mail (IMAP) Server

imap.gmail.com
Use SSL: Yes
Port: 993

Outgoing Mail (SMTP) Server

smtp.gmail.com
Use Authentication: Yes
Use STARTTLS: Yes (some clients call this SSL)
Port: 465 or 587

Account Name

jmsith23@poets.whittier.edu  (your POETS email address)

Email Address

jmsith23@poets.whittier.edu  (your POETS email address)

Password

your password

I need help with Google Docs and Calendar. What should I do?
Google has published much information and help resources on the topic. Visit the Google Support page

I can't find the information I need. Who do I contact for help?
For further assistance, please contact Whittier College IT Services Help Desk at (562) 907-4287 or helpdesk@whittier.edu.