Offices & Services
Getting Started
- What services does the College provide for my computer?
- Where are the computer labs located on the campus?
- What type of computer do you recommend?
- If I have my own computer, do I need my own printer?
- Who can I contact for computer related issues?
What services does the College provide for my computer?
IT Services out-sources all hardware/software services to our service vendor KIS Computer Center, 562-942-0338. Top
Where are the computer labs located on the campus?
The main computer lab is located in the Library on the ground floor. There are smaller departmental labs across the campus.
What type of computer do you recommend?
We do not recommend any particular make of computer. The campus is a dual platform campus. There are both Macintosh and PC computers.
If I have my own computer, do I need my own printer?
Yes. It's convenient to have your own printer with your computer. If you use a lab computer, you can print out your papers on a lab printer.
Who can I contact for computer related issues?
To purchase Macintosh computers, please go to http://www.whittier.edu/its/services/AppleStore.aspx and choose the link for students, faculty, and staff. Or you may contact Dedra Thames in IT Services at 562-907-4287. To purchase PC computers, please go www.dell.com/hied. To purchase Microsoft, Adobe, and Symantec software, please go to ComputerLand of Silicon Valley web site at http://www.uscollegebuy.com.; to purchase other software, please go to JourneyEd web site at http://www.journeyed.com. For hardware issues please contact KIS Computer Center at (626) 723-7777.
Please contact Dedra Thames in IT Services by email at dthames@whittier.edu or phone at 562-907-4287.
- What is my email address? And how do I check my email?
- What email system does the College use?
- Who can I contact for email related issues?
What is my email address? And how do I check my email?
Student email is now powered by Google!
For more information: http://www.whittier.edu/OfficesAndServices
/Computing/Gmail/default.aspx
In most cases your username will be the first letter of your first name and the first seven letters of your last name. If your name is Jane Poet your username will be jpoet and your e-mail address will be jpoet@poets.whittier.edu. If you have a popular last name such as Smith or Martinez, your username might be different. Contact IT Services if you have any questions.
What email system does the College use?
Student email is now powered by Google!
For more information: http://www.whittier.edu/OfficesAndServices
/Computing/Gmail/default.aspx
Who can I contact for email related issues?
Please contact IT Services at 562-907-4287.
- What type of network does the College have?
- How much is network service to my room?
- How do I hook up my wired network?
- Which outlet on the wall do I plug in my Ethernet cord?
- What type of cord do I need to use to plug my computer to the Ethernet network?
- Where do I get an Ethernet cable?
- Who can I contact for network related issues?
What type of network does the College have?
The campus network consists of a fiber backbone with Ethernet throughout the campus. This is connected to three T1 connections to the Internet. Both wireless and wired network connections are provided in residential halls and throughout the campus.
How much is network service to my room?
Wired and wireless network connections are provided at no cost.
How do I hook up my wired network?
The Ethernet jacks in the residential rooms are already active. Plug your Ethernet cord into one of the red jacks. If you have problems call IT Services at (562) 907-4287. If you use a campus phone, dial the extension 4287.
Which outlet on the wall do I plug in my Ethernet cord?
Always plug in your Ethernet cord to any red jack on the wall. You should get a green link light on your Ethernet Card when you plug in your Ethernet cord. The light appears next to where you plug in your cord on your computer.
What type of cord do I need to use to plug my computer to the Ethernet network?
You are to use a Category 5 rated cable with RJ45 plugs on both ends. Be advised, when you use a coupler to attach to separate cords, make sure to get a RJ45 coupler that conducts straight. Some coupler reverses the conductors from one end to the other and this will prevent your computer from getting connected to the Ethernet network.
Where do I get an Ethernet cable?
The Computer Center has 25 foot Ethernet cables available at $10.00 each. If you need a longer cable you must go to a computer store to purchase it.
Who can I contact for network related issues?
Please contact Jim Bogdan in IT Services at 562-907-4287.
