Everbridge & Everbridge Contact Tracer App Instructions

Breadcrumb

Part 1: Get the App

For Android devices

  1. Download “Everbridge” from the Google Play Store
  2. Open Everbridge
  3. At the Find an Organization or Subscription prompt, enter "Whittier College" (case-sensitive)
  4. Click on the "Whittier College" icon
  5. You will be prompted to enter your My.Whittier username and password. Do not use the auto-fill feature.
  6. On the next screen you will see your name and a blue “Done” button. Select “Done.”
  7. You will be prompted to Allow Location Tracking. Please allow all the time, not just when using the app. Your location will not be tracked. Bluetooth services require location tracking to be enabled in Android for proximity tracing to work.
  8. If your phone’s Bluetooth is not already enabled, you will be prompted to allow the app to use Bluetooth. Please allow it to do so.

For Apple iOS devices

Important: Apple users must download two Everbridge apps for screening, self-report, and contact tracing as follows:

Step One: Everbridge Contact Tracer

  1. Download Everbridge Contact Tracer from the Apple App Store
  2. Click “Single Sign-on.”
  3. Enter the key phrase “whittier2021” (case-sensitive)
  4. Enter your My.Whittier username and password.  Do not use the auto-fill feature.
  5. Select “ok” to allow Bluetooth.
  6. Contact Tracer would like to send you notifications.  Click Allow.
  7. We’ve improved Contact tracer.  Would you like to enable enhanced proximity tracing? Click Allow.
  8. Allow Contact Tracer to use your location? Click Allow while Using  App.
  9. Always use the Contact Tracer App to complete the Symptom Checker or to Self-Report a positive COVID-19 test result.
  10. Always leave the Contact Tracer open in the background to enable proximity tracing.

Step Two: Everbridge App

  1. Download the Everbridge mobile safety app (orange icon) from the Apple App Store.
  2. At the Find an Organization or Subscription prompt, enter "Whittier College" (case-sensitive)
  3. Click on the "Whittier College" icon
  4. Open the Everbridge app and click “Single Sign-on.”
  5. Enter your My.Whittier username and password. Do not use the auto-fill feature.
  6. Your Campus Access approval or non-approval passes will appear in the Feed.
  7. Always use the Symptom Checker & Self-Report buttons on the Contact Tracer app, not the Everbridge app.

Part 2: How to Use Everbridge

For health screening and/or to self-report a positive test for COVID-19:

  • On iPhones, use the Contact Tracer app. Your Campus Access Approval or Non-approval Pass will then appear in the Feed of the Everbridge App and sent via email.
  • On Android, click the red shield at the bottom right of the Everbridge app. Your Campus Access Approval or Non-approval Pass will then appear in the Feed and sent via email.

During remote operations, any student or employee requesting access to campus is asked to activate contact tracing. Always leave the Everbridge /Contact Tracer open in the background to enable proximity tracing.

Symptom Checker Forms

During the Everbridge adoption period, members of the Whittier College community can continue to submit daily wellness checks using the following forms.

Need Help?

Please contact us at covidtaskforce@whittier.edu with any questions.