Grievance Policy

Student Disability Services acknowledges that students may not always agree with its decisions.  In the event that a student wishes to appeal an accommodation, they are to follow the following guidelines:

  1. The student shall submit a written appeal to the director of Student Disability Services explaining the reason for the appeal.  

  2. The director of Student Disability Services will then forward the appeal to the dean of students along with a written explanation for the denial. The director of Student Disability Services will provide the student with a copy of the explanation for the denial within five (5) working days.
  3. If the appeal is an academic issue, the appeal letter will be forwarded to the associate dean of faculty, the ADA compliance officer, and the dean of students. All other matters will be handled by the dean of students and the ADA compliance officer.
  4. Once a decision has been made, the student and the director of Student Disability Services will receive a written response.
  5. If the student is dissatisfied with the final resolution of the appeal, the student may also contact the U.S. Department of Education, Office of Civil Rights, California at 415.556.4275 to file a disability grievance at any time in the process.