Poet Proxy for Parents or Responsible Parties

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Poet Proxy gives parents and responsible parties access to  a student's My.Whittier account.

The authorized party, also known as a proxy, can log in to My.Whittier using their own email address and password. The student determines the level of access they wish to grant their proxy including access to their account balance, class schedule, advising transcript, etc. 

Poet Proxy Assistance

ITS Help Desk
proxyhelp@whittier.edu
562.907.4287

Video Tutorials

Setup Instructions for Parents or Responsible Parties

Setting up your Poet Proxy account

  1. After your student has created a proxy account for you, you will receive three emails from proxyaccess@whittier.edu with the following subject lines:
    1. Whittier College Proxy Access New Relationship Confirmation
    2. Whittier College Temporary Initial Password
    3. Whittier College New Proxy Identity
  2. Open the Whittier College Temporary Initial Password email and copy the provided password. You will need to use this password twice: once to log in and in the Initial Password box when creating a new password.
  3. Open the Whittier College New Proxy Identity email. It contains a single-use ink to sign into the Proxy system.
  4. Enter your Initial Password in the box and click the Submit button.
  5. Enter your email address, Initial Password, and a new password in the appropriate boxes. Your new password can contain uppercase and lowercase letters and must be eight characters or more. Click Submit when done.
  6. You will be taken to a login screen. Log in using email address and new password. This is the login screen you will use for all future logins to the Proxy system. You may wish to bookmark this page or use the link included in the Whittier College Proxy Access New Relationship Confirmation email.
  7. One you've logged in, click on Proxy Personal Information to change your proxy password. Click on Select to View to see the different proxy areas you have access to.
  8. Choose Account Summary to view balances. A summary of your student's account is listed here.
  9. If your student has designated you as an Authorized Payer, you will be able to make payments by clicking on the Cashnet button.

Logging in or Resetting Your Password

Access to your Poet Proxy account is via the proxy login page. Consider bookmarking this page if you anticipate frequent visits. 

If you forget your password, enter your email address in the Username box and click Forgot Password.

  1. You will receive two emails from the proxy system
    1. Whittier College Proxy Reset Link
    2. Whittier College Reset Password
  2. Copy the password from the Whittier College Proxy Reset Password email
  3. Click on the link in the Whittier College Proxy Reset Link email
  4. Enter the password in the Initial Password box and click Submit
  5. Enter your email address in the first box
  6. Enter the Reset Password (Initial Password) in the Initial Password box. 
  7. Enter a new password twice. It can contain uppercase or lowercase letters and must be eight characters or more. 
  8. Click Submit.

Passphrase for Telephone Assistance

In compliance with state and federal privacy laws, a Passphrase is required before a proxy can receive student account or student record information over the phone. Please have your Passphrase ready when calling faculty or staff at Whittier College.

The Passphrase is established by your student and will be emailed to you under the subject line Whittier College Proxy Access Passphrase Notification.

Authorization Details

Your student will grant you access to certain areas of their student account. When your student makes these designations, you will receive an email under the subject line Whittier College Proxy Access Authorization Details

Areas you may have access to include:

  • Account Summary
  • Award Package
  • Award History
  • Student Detail Schedule
  • Week at a Glance
  • Financial Aid Status
  • Student Grades
  • Student Holds

Frequently Asked Questions

What if I have more than one student attending Whittier College?

You can access more than one student account using your email address. You do not need to use a separate email for each student account.

What should I do if I never received an email about the new proxy setup?

Please contact proxyhelp@whittier.edu for assistance.

What is the passphrase?

The passphrase is a password used specifically when calling certain College departments (Registrar, Business Office, Financial Aid) for information about your student. This is done in order to comply with state and federal laws protecting confidential student records. Please take care to retain and secure this passphrase for future use. Students authorize this access. An email is sent to you with the passphrase.

What is authorization?

A student may authorize a parent to access certain My.Whittier.edu pages. They include:

  • Account Summary
  • Award Package
  • Award History
  • Student Detail Schedule
  • Week at Glance
  • Financial Aid Status
  • Student Grades
  • Student Holds

Can students cancel Poet Proxy Access?

Yes, a student can restrict or cancel Poet Proxy Access to their student account.

Who can I contact to reset my Poet Proxy Access password?

Your student is able to reset their Poet Proxy's password.